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Bus Information

School Bus Hub

School Bus Hub is a secure, online portal for parents. Once families create their free account, they can receive real time bus location information. This self service application is fully integrated with the VMax compass routing platform installed on our fleet of buses that allows parents and students to track their school buses.

Families interested in getting their child’s school bus location information must register for a School Bus Hub account. Families can access the School Bus Hub on a web browser using a desktop computer, tablets, smartphones or they can install an app on their smartphone.

Register for School Bus Hub
School Bus Hub App Icon

School Bus Hub App

Available for download Google Play Store: School Bus Hub application

Apple Store: School Bus Hub application

School bus hub map screenshot showing features available to parents.

Information Available on School Bus Hub

Bus Route

Your child’s bus route will display on the map with a blue line.  The route automatically shows when the bus driver starts the bus. Our Department of Transportation has configured the system to only be active during preset windows of time that align with each school’s arrival and departure times.

Current Location of the Bus

The green dot with arrow indicates the current bus location on the route. The arrow indicates direction of travel.

Assigned Bus Stop and School

A blue icon with a student next to a bus marks the location of your student’s assigned bus stop.

Important Information for Parents

In order to create more efficient routes for our drivers and families, the Department of Transportation makes a significant number of route and bus stop changes during the first 3-4 weeks of school.  As a result, the School BusHub App may not work for your student during the first month of school (September) until these changes are finalized.

Please review the topics and frequently asked questions available below.

School Bus Hub Set Up Directions

visit the School Bus Hub website

Step 1:

To register a new account, visit the School Bus Hub website using a web browser on a computer/tablet/smartphone. Enter “Chesapeake” to identify our school district.  You must provide your child’s student ID number and date of birth to verify access to the School Bus Hub.

Create a user profile and to complete registration.

Step 2:

Create a user profile and to complete registration. You will be sent a confirmation email to verify your email address. Note: Please check your junk email if your confirmation email does not arrive in your inbox.

log into the School Bus Hub.

Step 3:

Once registered, log into the School Bus Hub. The home screen displays information about your registered child. To add another child, click on the plus [+] sign.

Parents can add additional children to their account by entering their child’s school district

Adding a Child:

Parents can add additional children to their account by entering their child’s school district (Chesapeake), school, student ID number, and date of birth.

In map view, families can see their assigned bus stop, location of the school, and – when active

Map View:

In map view, families can see their assigned bus stop, location of the school, and – when active* – current bus location and direction of bus travel.

If you see N/A under Bus Number or Route

There are a few reasons why the blue route may not display and/or “n/a” is shown for the Bus Number and Route information. The most common is when a substitute bus is completing the run.

The computer tracking system is directly linked to a database that assigns a bus to each route. When buses are temporarily removed from service for maintenance or if another bus is assigned to run a route as a substitute, the computer system will not display the route. We are working to improve our workflow to allow for daily updates to the database.

In the event that your student’s route does not display in the morning, we recommend that you bring your child to their assigned bus stop and simultaneously prepare to secure alternate transportation to school in case the bus does not show up.

*For security purposes, vehicle/schedule/and location information is not available when school bus routes are not in progress.